Frequently Asked Questions

Are virtual doctor visits covered under my employer's UnitedHealthcare health plan? What kinds of medical services can be provided using a virtual doctor visit?

Yes, when you use one of the provider groups in our Virtual Doctor Visits network, you have benefit coverage for visits to treat certain non-emergency medical needs such as the flu, colds, pink eye, rashes and fevers. For a more complete list of the coverage available under your virtual doctor visit benefit, go to the "About Virtual Doctor Visits" tab. Check your plan documents for more information about your plan's specific virtual doctor visit benefit. 

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