Are virtual doctor visits covered under my employer's UnitedHealthcare health plan? What kinds of medical services can be provided using a virtual doctor visit?
Yes, when you use one of the provider groups in our Virtual Doctor Visits network, you have benefit coverage for visits to treat certain non-emergency medical needs such as the flu, colds, pink eye, rashes and fevers. For a more complete list of the coverage available under your virtual doctor visit benefit, go to the "About Virtual Doctor Visits" tab. Check your plan documents for more information about your plan's specific virtual doctor visit benefit.
Other questions related to UnitedHealthCare Virtual Visits on Amwell
- Are additional languages (besides English) supported by virtual doctor visit provider groups?
- Some virtual doctor visit provider groups list other services like nutrition counseling, lactation services, therapy, and psychology services. Are these covered under my virtual doctor visit benefit?
- What happens once I reach the virtual doctor visit provider group's website? What happens during an actual virtual doctor visit?
- Will virtual doctor visit information be shared with my Primary Care Physician (PCP)?
- What should I consider when choosing a network Virtual Doctor Visits provider?
- Where can I find out what providers are in the virtual doctor visit network and how do I access them?
- How long is the wait to see a doctor once I am at the provider group's site? Can I schedule an appointment instead of waiting?
- How safe is the information being shared during a virtual doctor visits appointment?