How safe is the information being shared during a virtual doctor visits appointment?

UnitedHealthcare requires all network providers, including virtual doctor visit providers, to comply with all applicable laws, including laws relating to the security and confidentiality of patient information. Virtual Doctor Visits providers are covered entities under HIPAA and its regulations. Therefore, these providers have direct legal requirements to protect and secure confidential patient information. Virtual visit providers determine the manner and means by which they meet these privacy and security requirements. More information regarding security and privacy is available on the virtual doctor visit providers' websites.

Other questions related to UnitedHealthCare Virtual Visits on Amwell

How Virtual Primary Care Can Help Manage Diabetes

A lot of questions can come with receiving a diabetes diagnosis at any age. But remember, there are many resources available to help you manage your condition. Thanks to the increasing popularity of digital healthcare, it is now easier than ever to book an appointment that works with your schedule, allowing you to stay on top of your health with continuous care. Set up a virtual visit for online diabetes treatment today.

Taking Control of Your Health with Regular Screenings

Health screenings can give you a snapshot of what’s happening inside your body at a given time and can provide additional pieces of information on the state of your health. While doctors can help keep patients on track and up to date with their health screenings, it's also important that patients are empowered to play an active role in their healthcare and can advocate for the tests and screenings they need.

There is Hope: Supporting Suicide Prevention Month

September is Suicide Prevention Month – which aims to create hope through action by creating safe spaces for those struggling with the goal of preventing suicide all together. The issue is far reaching. Nearly 46,000 individuals died by suicide in 2020, and 46% of those people had a known mental health condition. Although mental health issues and illnesses, like depression, can lead to suicide, there are many reasons someone may decide to take their own life. However, most people believe that suicide can be prevented.

Hear from a Doctor: How to Prepare for a Telehealth Visit

In February 2020, as COVID-19 began to spread and surge across the United States, the CDC advised physicians and the public to engage in social distancing and seek care virtually via telehealth when needed. Since March 2020, the use of telehealth has risen by over 50% compared to that same time period in March 2019, and it continues to rise.

Hear from a Doctor: What Can You Use Telehealth For?

You woke up with a red gooey eye. Or you have a fever, cough, and feel very tired. Or maybe you simply want an expert to answer some medical questions for you. If you can’t get an appointment with your primary care physician (PCP) for 2 weeks, what can you do? Is a telehealth appointment safe? Will you get good care?

When to Use Telehealth for Kids

When is telehealth right for your child, and what can you use it for? Here’s when online urgent care can come in handy.

Frequently Asked Questions