Notice of Nondiscrimination and Accessibility
This documentation was last updated on: 7/30/2025 6:40:37 PM (UTC).
AMWELL MEDICAL GROUP
CONSISTING OF: Online Care Network II PC, American Well Physicians NJ PC, Online Care Group Alaska PC, Online Care Group Texas PA, American Well Medical Group CA PC, Amwell Medical Group NJ PC, Amwell Medical Group AK PC, and Amwell Medical Group TX PA (collectively, "Provider")
Amwell Medical Group complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Amwell Medical Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Amwell Medical Group:
- Provides free language services to people whose primary language is not English, such as qualified interpreters
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
If you need these services, contact support@amwell.com or call 877-410-5548
If you believe that Amwell Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: support@amwell.com or by calling our Support team at 877-410-5548. You can file a grievance by email or phone. If you need help filing a grievance, our Support team is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.