Halloween brings scares and thrills, but having a video visit doesn't have to bring on fear. There are many benefits to seeing a doctor online:
- Visits are convenient and secure
- Physicians are board-certified
- 24/7 on-demand access
- No appointment needed
- Prescriptions sent to the pharmacy of your choosing
- And many more.
If you're still not convinced, keep reading to hear from our friends on Amwell about some of their fears and reservations - and our responses.
“This is just a symptom checker, right? I’ve scared myself enough with those.”
Our answer: This is a real doctor, ready to learn about you and your symptoms, hear about your concerns, and answer your questions. Telehealth is way more than a symptom checker.
“I’m not good at technology.”
Our answer: Just because it’s online, doesn’t mean it’s complicated and tech-y. In fact, it’s the exact opposite – “3 clicks to care” and voila, you are getting your questions answered by a board-certified doctor who is available 24-7 and 365 days per year. Telehealth is for everyone.
“What if I don’t look good on the video?”
Our answer: Hello? You don’t need to look good – in fact, you’re probably not feeling well. You may have the flu, a cold, an infection, pink eye, or something else entirely. No one looks good when they see the doctor. But letting the doctor see you can really help them assess your situation.
“Is the NSA spying on me? They’re probably looking through that little camera and watching every move I make.”
Our answer: No one has access to your online visit but you and the doctor. Telehealth is not just another online video platform like Skype, Face Time, or G-chat. It’s safe, secure, and just like an in-office visit, but easier. You’ll lose nothing, but gain time, money, and peace of mind.
“Seems too easy. Is this real?!”
Our answer: Yes, it’s real! You’ll see US Board certified physicians – you can see their biographies and profiles, including where they went to school and their practice affiliations. You may even get more one-on-one time with a provider online than ever before.
“Privacy is important to me. I don’t want my health information online, such as my blood pressure or medical prescriptions.”
Our answer: Absolutely. Your health information is your business. Our services are 100% HIPAA compliant and will ensure that the only people who see your information are you and your doctor.
Telehealth is a new way to receive care and frankly, “new” can be scary. If you continue to have hesitations, try a visit or reach out to our support team at Support@AmericanWell.com with questions.