Diagnosing and Treating a UTI Online
Urinary tract infections are one of the most common conditions providers on Amwell treat online.
Some mild UTIs can be treated with over-the-counter remedies, but most will require antibiotics and other medical intervention. Although anyone can get a urinary tract infection, there are several factors that may make a patient more susceptible to an infection, such as exposure to unsanitary water, blockages in the urinary tract, frequent sexual activity, keeping a full bladder, or lack of proper hygiene.
During a video consult on Amwell your provider will ask you a series of targeted questions to determine if your symptoms point to a UTI. Then your provider will proceed to determine the best treatment plan for you. Your provider may recommend in-person if this is needed. Your treatment plan is based on the duration and severity of your symptoms and your medical history. If you have a history of urinary tract infections, be sure to mention this to the provider as it may precipitate a change in what medication is prescribed. If you are unsure whether or not what you are experiencing is a urinary tract infection, an over the counter urine test can be used to help make the diagnosis.
Once a likely diagnosis has been made, your provider will go over the risks and benefits of the various plans. Depending on the cause and severity of the infection, your plan for a UTI may include:
- A recommendation of over the counter (OTC) pain medication to relieve discomfort
- A prescription for an antibiotic
- A referral to your primary care physician or nearest urgent care center for a urine culture
Note: If you are male, pregnant, or under age 18, it is important to collect a urine sample before you are treated with antibiotics. If you fall into one of these categories you will need to see your primary care physician in person or visit your local urgent care center for testing.