Frequently Asked Questions

Do I need to schedule an appointment for an online pediatric visit?

Some doctors on Amwell offer on-demand care with no appointment necessary. However, other pediatricians are available by appointment only. After you register and log in to Amwell, pediatricians who are available for a visit will appear on your screen. You can browse doctor profiles and select who you want to see by clicking on the green “Connect” button. If no one is available, you will be placed in a "waiting room" and notified by text message once a doctor becomes available.

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