Frequently Asked Questions

How do Virtual Second Opinions by Cleveland Clinic work?

Care managers are available daily, including most weekends, to see you at home and get your second opinion process started. You can meet with a care manager in minutes or schedule an intake visit for a time convenient for you. Your manager will help coordinate your records, imaging, and test results.

After your intake visit, our care managers will help begin collecting your records. Once all your relevant information has been received at Cleveland Clinic, you’ll be matched with a Cleveland Clinic physician expert in that specialty. Once your specialist reviews your results, you’ll receive a one-on-one consultation with your specialist who can discuss your second opinion, answer questions, and provide recommendations for care.

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