Frequently Asked Questions

How does telehealth work?

All you need is a mobile device or computer and a strong wifi connection. You can use a mobile device to log into your account and choose from various providers, depending on the kind of care you’re looking for. You’ll be asked to upload your information before your visit to help your provider learn more about you and how they can best provide support. Many telehealth services use video during your visit, but some platforms may also provide phone or chat options. You can access notes, tests, next steps, and other details about your visit using your account.

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