How it works

Amwell connects you to board-certified doctors 24 hours a day using your phone, tablet or computer.

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Three Simple Steps


Creating an account takes only a few steps and is done in a minute. Your information is then stored securely for all future online visits.


Choose the doctor that works best for you. We’ll show you a list of available doctors, their experience and ratings, before starting your visit.


Our web‑based and mobile app visits use secure, high‑quality streaming video. See and speak with a doctor 24 hours a day from home or on the go.

Insurance Coverage

More employers and health plans are adding telehealth as a benefit. Enter your insurance information upon enrollment to see if you qualify.

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During or after a visit, providers can send prescriptions and recommendations for over‑the‑counter (OTC) medications to a pharmacy of your choice.

Amwell state map


Get the concierge treatment. Call and speak with an Amwell representative who can get you registered and speaking with a doctor in no time.

Mobile App

Healthcare is in the palm of your hand. Download the Amwell mobile app and have a video visit on your smartphone or tablet.


Prefer to have a visit from your computer? No problem. Log onto your account at and see a doctor 24/7.

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What to expect during your visit

Most doctor visits take about 10 minutes, but you can always add time if you need to. Doctors on Amwell can review your history, answer questions, diagnose, treat, and even prescribe medication. Prescriptions will be sent to your pharmacy of choice.

Most doctor visits take about 10 minutes, but you can always add time if you need to.

Feel better faster with Amwell