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Amwell for patients
How it works

We’ll show you a list of available doctors, and their experience and ratings, before starting your visit.

seeing patient online and how it works

Three easy steps

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Creating an account takes only a few steps and is done in a minute. Your information is then stored securely for all future online visits.

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Choose the doctor that works best for you. We’ll show you a list of available doctors, their experience and ratings, before starting your visit.

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Our web‑based and mobile app visits use secure, high‑quality streaming video. See and speak with a doctor 24 hours a day from home or on the go.

what to expect during visit on desktop and mobile

What to expect during your visit

Most doctor visits take about 10 minutes, but you can always add time if you need to. Doctors on Amwell can review your history, answer questions, diagnose, treat, and even prescribe medication. Prescriptions will be sent to your pharmacy of choice.

  • Review available doctors
  • Choose your pharmacy
  • Start your video call
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Insurance coverage

More employers and health plans are adding telehealth as a benefit. Enter your insurance information upon enrollment to see if you qualify.

family looking at an online prescription


During or after a visit, providers can send prescriptions and recommendations for over‑the‑counter (OTC) medications to a pharmacy of your choice.

*Video visits are required for most states to have prescriptions as part of your treatment. For more information call 1‑844‑SEE‑DOCS

Desktop and mobile one platform to see doctor online

Mobile App

Healthcare is in the palm of your hand. Download the Amwell mobile app and have a video visit on your smartphone or tablet.

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A faster way to see a doctor

Web and phone visits

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Web visits

Prefer to have a visit from your computer? No problem. Log onto your account and see a doctor 24/7.
Login now
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Phone visits

Get the concierge treatment. Call 844-733-3627 and speak with an Amwell representative who can get you registered and speaking with a doctor in no time.