Second Opinions

Get an online second opinion from Cleveland Clinic expert physicians with Second Opinions by Cleveland Clinic.

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Metrics

#1

Cardiology

#1

Cardiology

#1 in the U.S. in cardiology and heart surgery by U.S. News and World Report since 1995

#2

World Ranking

#2

World Ranking

#2 in the world by Newsweek: World’s Best Hospitals 2020

#2

US Ranking

#2

US Ranking

Top 5 Hospitals in the U.S by U.S News and World Report

Get a Virtual Second Opinion when you are:

  • Diagnosed with a serious condition such as cancer
  • About to make a major decision about a medical next step, such as surgery
  • Considering a treatment that involves risk or has significant consequences
  • Dealing with a condition or chronic illness that isn't improving or is getting worse
  • Confused about or struggling with a medical challenge

Convinced? Get Started

What to expect using Amwell

Start an intake visit with a care manager. They’ll coordinate retrieval of your outside test results, images, and records.

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Our team will help collect all relevant information for your case.

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After we identify your appropriate specialist at Cleveland Clinic, you’ll have a one-on-one consultation with your specialist to discuss your second opinion, answer questions, and receive treatment recommendations.

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Practice Telemedicine

Are you a provider interested in practicing telemedicine? Learn more about how to list your practice and start seeing patients within days.

How to register your practice ›

Got Questions? We’ve Got Answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1‑844‑SEE‑DOCS for questions about our services or to speak to a doctor about your symptoms or conditions.

  • How much does a second opinion cost and what’s included?

    Virtual Second Opinions costs $1,850, and payment is due at the time of visit intake.  This all-inclusive fee covers:

    • An on-demand or scheduled intake visit with your Nurse Care Manager who will help facilitate the collection of your medical records and imaging
    • A review and assessment of your condition by a Cleveland Clinic specialist
    • A one-on-one educational consultation directly with your Cleveland Clinic expert specialist to discuss your second opinion and answer any questions you have.

  • How do Virtual Second Opinions by Cleveland Clinic work?

    Care managers are available daily, including most weekends, to see you at home and get your second opinion process started. You can meet with a care manager in minutes or schedule an intake visit for a time convenient for you. Your manager will help coordinate your records, imaging, and test results.

    After your intake visit, our care managers will help begin collecting your records. Once all your relevant information has been received at Cleveland Clinic, you’ll be matched with a Cleveland Clinic physician expert in that specialty. Once your specialist reviews your results, you’ll receive a one-on-one consultation with your specialist who can discuss your second opinion, answer questions, and provide recommendations for care.

  • How do I start a second opinion consult?

    1. Open the Virtual Second Opinions by Cleveland Clinic app or web platform, or download the app on the App Store or Google Play.
    2. Choose the “Virtual Second Opinions” practice found in the specialty services section.
    3. Start an intake visit with the care manager of your choice in minutes or schedule a visit for a time that is convenient for you.
    4. Provide details about your records, imaging, and test results so your Cleveland Clinic specialist can review your information.
    5. Have a one-on-one educational consultation with your dedicated Cleveland Clinic specialist who can discuss your second opinion and provide recommendations for care.

  • How long does it take to get a second opinion?

    Care managers are available daily, including most weekends, to see you at home and get your intake visit started. The process begins during your intake visit, and the manager will collect all of the relevant records and images for your case. Depending on the complexity of your case, and where you may have had previous testing, record collection varies in length and impacts the time to render the opinion. Our team’s focus is to take the burden off of you, and we will do our best to facilitate the collection of your records in a timely fashion.  Cases are generally completed in under two weeks (and less where medically indicated).

  • Is online second opinion covered by insurance?

    The service is not covered by insurance.

Now is the time to try telemedicine!

Amwell can help you feel better faster. Register now for access to our online doctors 24 hours a day.

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