Second Opinions

Got Questions? We’ve Got Answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1‑844‑SEE‑DOCS for questions about our services or to speak to a doctor about your symptoms or conditions.

• How much does a second opinion cost and what’s included?

  Virtual Second Opinions costs $1,850, and payment is due at the time of visit intake.  This all-inclusive fee covers:

  • An on-demand or scheduled intake visit with your Nurse Care Manager who will help facilitate the collection of your medical records and imaging
  • A review and assessment of your condition by a Cleveland Clinic specialist
  • A one-on-one educational consultation directly with your Cleveland Clinic expert specialist to discuss your second opinion and answer any questions you have.
  Read more Less

• How do Virtual Second Opinions by Cleveland Clinic work?

  Care managers are available daily, including most weekends, to see you at home and get your second opinion process started. You can meet with a care manager in minutes or schedule an intake visit for a time convenient for you. Your manager will help coordinate your records, imaging, and test results.

  After your intake visit, our care managers will help begin collecting your records. Once all your relevant information has been received at Cleveland Clinic, you’ll be matched with a Cleveland Clinic physician expert in that specialty. Once your specialist reviews your results, you’ll receive a one-on-one consultation with your specialist who can discuss your second opinion, answer questions, and provide recommendations for care.

  Read more Less

• How do I start a second opinion consult?

  1. Open the Virtual Second Opinions by Cleveland Clinic app or web platform, or download the app on the App Store or Google Play.
  2. Choose the “Virtual Second Opinions” practice found in the specialty services section.
  3. Start an intake visit with the care manager of your choice in minutes or schedule a visit for a time that is convenient for you.
  4. Provide details about your records, imaging, and test results so your Cleveland Clinic specialist can review your information.
  5. Have a one-on-one educational consultation with your dedicated Cleveland Clinic specialist who can discuss your second opinion and provide recommendations for care.
  Read more Less

• How long does it take to get a second opinion?

  Care managers are available daily, including most weekends, to see you at home and get your intake visit started. The process begins during your intake visit, and the manager will collect all of the relevant records and images for your case. Depending on the complexity of your case, and where you may have had previous testing, record collection varies in length and impacts the time to render the opinion. Our team’s focus is to take the burden off of you, and we will do our best to facilitate the collection of your records in a timely fashion.  Cases are generally completed in under two weeks (and less where medically indicated).

  Read more Less

• Is online second opinion covered by insurance?

  The service is not covered by insurance.

  Read more Less