What if I receive a different prescription than my doctor suggested during the visit?
Prescribing is at the sole discretion of your physician. Often times, someone will receive a prescription but that medication will be available in multiple forms. If the medication your provider prescribed is not covered by your insurance, then you may be issued a different medication with the same purpose that is covered by insurance.
If you have questions about your prescription, please reach out to our 24/7 support line at support@americanwell.com or call 877-410-5548. Keep in mind that you can also review the notes section from your visit in your account on Amwell.
You woke up with a red gooey eye. Or you have a fever, cough, and feel very tired. Or maybe you simply want an expert to answer some medical questions for you. If you can’t get an appointment with your primary care physician (PCP) for 2 weeks, what can you do? Is a telehealth appointment safe? Will you get good care?
In February 2020, as COVID-19 began to spread and surge across the United States, the CDC advised physicians and the public to engage in social distancing and seek care virtually via telehealth when needed. Since March 2020, the use of telehealth has risen by over 50% compared to that same time period in March 2019, and it continues to rise.
If you've never had an online psychiatry visit before, you might have some questions about how the process works. Dr. Churi, Amwell’s staff psychiatrist, shares answers and helpful information about telepsychiatry.
Congratulations; you’ve made the decision to consider online therapy. My goal here is to provide more clarity about the experience from my perspective as a therapist, my professional experiences working with individuals online, and what you can expect from an online visit.
Now is the time to try online!
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