Frequently Asked Questions

What is Amwell not for?

Amwell is not for people suffering from serious or life threatening conditions, such as:

  • Seizures

  • Chest pain

  • Neurological symptoms, suggesting a stroke

  • Difficulty breathing

  • Dizziness or loss of consciousness

  • Sudden bleeding

  • Choking or gagging

  • Severe Hypertension or Hemorrhoids

  • Head injury

  • Possible broken bones

  • Cancer

  • Patients who want to hurt themselves (suicidality)

  • Patients who want to hurt others (homicidality)

  • Schizophrenia or hallucinations

If you have any of the above symptoms or any other serious medical concerns please call 911 or proceed to the nearest emergency department.

Other questions related to Urgent Care

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