Urgent Care

Amwell connects you to board-certified doctors, 24/7, using your phone, tablet, or computer.

Continue

Metrics

94%

Patient Satisfaction

94%

Patient Satisfaction

Patients who were 'very' or 'extremely' satisfied with Amwell's telehealth services

4.9

Average Rating

4.9

Average Rating

Patient overall satisfaction rating of providers on Amwell

3+

Million Downloads

3+

Million Downloads

Over 3,000,000 Amwell app downloads

*Ratings based on 12 months of surveys of patients who had a visit, ending in June 2020

Why other people tried online for the first time.

Mary Beth L. Nov. 2015
A great solution to getting well: The flu hit me like a ton of bricks when my husband was going out of town. I care for 3 kids as well as my aging parents and so I needed to get well as soon as possible. The video chat with a professional and courteous physician absolutely made my day. And she sent an Rx directly to my pharmacy. Another huge time saver. Could not be more impressed. Will definitely use again!
Courtney L. Dec. 2015
Peace of mind, from your own home: The last thing you want to do when you're feeling ill is drag yourself out of the house and off to the doctor. Having the convenience of virtually visiting a qualified doctor in the comfort of your own home is absolutely priceless!

Pricing

$79 Medical Visits

Simply select a physician and connect for just $79 per visit. Our physicians are board-certified, licensed and credentialed.

Get Started

Many insurance companies are covering telehealth at reduced rates. Enter your insurance information during the pre-visit process to get the lowest out of pocket expenses.

Online Visits Cost Less

Office Visit

Online Visit

You save $60

Sources: healthcarebluebook.com, americanwell.com

Telehealth is a covered benefit for over 75 million members!

Health plans like United, Anthem, Highmark, and many Blue Cross Blue Shield plans are offering telehealth visits as a covered benefit at a reduced rate. To see if you’re covered, enter your plan and subscriber ID before you have a visit. We’ll automatically work with your plan to give you the lowest out of pocket expenses.

Convinced? Get Started

What to expect using Amwell

Practice Telemedicine

Are you a provider interested in practicing telemedicine? Learn more about how to list your practice and start seeing patients within days.

How to register your practice ›

Got Questions? We’ve Got Answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1‑844‑SEE‑DOCS for questions about our services or to speak to a doctor about your symptoms or conditions.

  • Will I be charged more if I talk to a doctor on weekends, holidays or at night?

    No. The cost is the same no matter when you visit with the doctor.

  • What is an online doctor visit?

    Amwell is an affordable, convenient way to resolve routine medical conditions. Our unique, secure, technology makes it possible to see a doctor, face to face, without you having to leave your home on your smartphone, desktop or telephone. With video, providers can look, listen and engage with you to diagnose your health concerns and provide an effective treatment plan.

  • How long is a typical online doctor visit on Amwell?

    A typical doctor visit on Amwell is 10 minutes – the amount of time needed to handle most medical issues. Of course, you can add more time should you need to.

  • How much does an online doctor visit on Amwell cost?

    The cost of a visit is $79, compared to the average national cost of $139 for an office visit or $645 for an emergency room visit, and may be even less as some employers and insurance companies cover telehealth visit. Contact your Human Resources department or health insurance company to see if your visit is covered. This cost does not include the cost of any prescriptions, follow-up lab work or follow-up visits if deemed applicable.

  • If my condition cannot be treated through Amwell, can I still discuss it with a doctor?

    If it is not an emergency condition, yes. Doctors on Amwell are able to provide medical advice, counsel you about your condition, and help you work through your treatment options.

  • Why would I see a doctor online?

    Illness or injury can strike at any time. Amwell helps you get back on your feet, no matter where you are or the time of day. You can see a doctor online for a range of issues, from minor illnesses and injuries, symptoms from a chronic condition, or to address general health concerns. Here are a few reasons people go online to see a doctor:

    • I feel like I should probably see a doctor, but can’t really fit it into my over-booked schedule.

    • It’s difficult for me to get a doctor’s appointment.

    • I’m not sure if I should go to the ER or not.

    • My doctor’s office is closed and I don’t want to go to an urgent care clinic or hospital

    • I just moved and don’t know any doctors in my area.

    • I just need a second opinion.

    • I’m between jobs and have no coverage.

    • I have a question about a loved-one’s health and would like some advice.

  • Do I need to schedule an appointment?

    Amwell is designed for on-demand care so no appointment is necessary. After you register and log in to Amwell, doctors who are available for a visit will appear on your screen. You can browse doctor profiles and select who you want to see by clicking on the green “Connect” button. If no one is available, you will be placed in a "waiting room" and notified by text message once a doctor is available.

  • Do I need to create an account to see a doctor on Amwell?

    Yes, you do need to create an account before you can speak to a doctor on Amwell. The account creation process is simple and takes just a few moments. We recommend you set up your account now so it’s ready when you need it. Once your account is created, you can use the mobile app or website using the same username and password.

  • Is my online doctor visit private and secure?

    Yes, we feel it is of utmost importance to maintain patient privacy and keep information secure. Amwell is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a doctor online.

  • What is Amwell not for?

    Amwell is not for people suffering from serious or life threatening conditions, such as:

    • Seizures

    • Chest pain

    • Neurological symptoms, suggesting a stroke

    • Difficulty breathing

    • Dizziness or loss of consciousness

    • Sudden bleeding

    • Choking or gagging

    • Severe Hypertension or Hemorrhoids

    • Head injury

    • Possible broken bones

    • Cancer

    • Patients who want to hurt themselves (suicidality)

    • Patients who want to hurt others (homicidality)

    • Schizophrenia or hallucinations

    If you have any of the above symptoms or any other serious medical concerns please call 911 or proceed to the nearest emergency department.

show more frequently asked questions

Now is the time to try online!

Amwell can help you feel better faster. Register now for access to doctors 24 hours a day.

Continue