Frequently Asked Questions

What expectations should a person have going into their first online counseling session?

The first online counseling session is all about getting to know one another and becoming familiar with telehealth if you’ve never used it before. Most people get comfortable with the technology quickly and find that the screen tends to fade away within a few minutes into the conversation. Your therapist will ask you questions about what brought you to schedule a therapy appointment, as well as about other areas of your life and experiences. Their goal is to learn about you and your needs so they can best help you.

While it may be a new experience to have so much focus on yourself and your life, remember that you can go at a pace that is most comfortable for you. Your therapist will also want to be sure that they will be able to meet your needs. Just as in any other setting, therapists have various strengths, weaknesses, and areas of skill that may not be exactly what you need.

The first therapy session is also a chance for you to think about whether the therapist is a good match for you. One of the most important factors in successful therapy is a positive connection between the therapist and client, and it is important that you as a client feel comfortable and confident that your therapist will be able to help you. We encourage patients to work with a therapist they feel connected with, even if that isn’t the first person they try.

You’ll also start talking about goals, or what you hope to get out of therapy. While it can help to think ahead about these things prior to your first session, don’t worry if you aren’t sure what your goals are or even the exact reasons why you felt motivated to start therapy. These things can be hard to put into words, and therapists are trained to help people start from scratch and better understand their thoughts, feelings, and potential areas of improvement. The important thing is to take that first step!

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